Step 3 of 5 in Have I got the day-1 policies?
The CRA requires you to declare a support period (Art. 10(2)), distribute security updates (Annex I Part II) and communicate end-of-life to your users (Art. 10(6)). Fill in the fields on the left — a policy renders live on the right, ready to publish or attach to a product dossier.
Scope
Support period (Art. 10(2))
The CRA does not set a fixed minimum. A 5-year window is a common industry baseline; adjust based on your product's expected service life.
Support-period justification
Annex VII (4) requires the reasoning behind your chosen support period, not just the number of years.
Update distribution (Annex I Part II)
End-of-life (Art. 10(6))
Ownership & version
# Product Lifecycle Policy — — _Version 1.0 · effective 2026-10-25_ This policy documents the support period, security-patch response, and end-of-life communication for the products with digital elements listed below, in accordance with Article 10(2), Article 10(6) and Annex I Part II of Regulation (EU) 2024/2847 (Cyber Resilience Act). ## 1. Scope - **Product category:** — ## 2. Support period (Art. 10(2)) - **Duration:** 5 year(s) from the date each product is placed on the market. - Security updates are made available free of charge for the whole support period. - The support period is reflected on the product page and in the Declaration of Conformity. ## 3. Update distribution (Annex I Part II §1, §8) - **Channel:** Over-the-air (OTA) update from a manufacturer-controlled endpoint - Updates are digitally signed and delivered without unreasonable delay. - Where feasible, security updates are installed automatically; users are always able to opt out per Annex I Part I §2(k). ## 4. Security-patch response window - **Target:** a fix or mitigation is made available within **30 day(s)** of the vulnerability being confirmed by the manufacturer. - Actively-exploited vulnerabilities are reported to ENISA under Article 14 in parallel (24h / 72h / 14-day cascade). ## 5. End-of-life communication (Art. 10(6)) - **Advance notice:** end-of-life is announced at least **365 day(s)** before the last date of security support. - **Channels:** — - The notice includes the exact end date, the recommended migration path, and any residual risks after that date. ## 6. Ownership - **Policy owner:** — — — - **Version:** 1.0 **Effective from:** 2026-10-25 - Reviewed at least annually and after any material change to the product life-cycle model.